Thank you for visiting and shopping at Inxens​. Following are the terms andconditions that constitute our Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered onweekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

All of our wholesale orders are sent from China, and some of our retail orders are sent from the United States.

Shipment methodEstimated delivery timeShipment cost
DHL Standard3-5 business days>21kg = $10/kg
<21kg = $30/kg
China EMS ETK7-15 business days<31kg = $19+0.69 / 50 gram
UPS Standard4-7 business days>21kg = $10/kg
Ocean shipping30-45 business days>100kg = $2/kg

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing yourtracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Inxens is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Inxens is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim

Returns Policy

Our ​Return & Refund Policy​ provides detailed information about options and procedures forreturning your order.